Privacy Notice
This notice explains how LeadFlow uses the personal information provided through this website.
Who is responsible for your information
LeadFlow is a trading name of Liam Michael Hemus, operating as a sole trader. LeadFlow is responsible for the personal information described in this notice.
Email: liam@leadflowhq.co.uk
Address for service: 45A Hunton Road, Birmingham, B23 6AJ
Information LeadFlow collects
When you submit the contact form, LeadFlow may collect your name, business name, website or social page, email address, phone number, preferred contact method and the information included in your message. Limited technical information may also be processed to protect the form from spam and misuse.
How your information is used
LeadFlow uses this information to respond to your enquiry, understand what your business needs, discuss or prepare an agreed scope of work, protect the website and keep appropriate business records. Your details are not used for unrelated marketing unless you separately choose to receive it.
Lawful basis
LeadFlow relies on steps taken at your request before entering a contract, legitimate interests in responding to enquiries and operating the business securely, and legal obligations where records must be retained.
Who information may be shared with
Information is shared only with service providers needed to host the website, deliver enquiry emails or maintain security, and with authorities where legally required. LeadFlow does not sell personal information.
International processing
If a service provider processes information outside the UK, LeadFlow will use a provider and safeguards that support UK data protection requirements.
How long information is kept
Enquiry information is kept only for as long as needed to respond, manage any resulting work, protect the business and meet legal record keeping obligations. Information that is no longer needed is deleted securely.
Your rights
Depending on the circumstances, you may have rights to access, correct, delete or restrict the use of your personal information. You may also have the right to object to its use or request a copy in a portable format.
Contact and complaints
To ask about your information or exercise a data protection right, email liam@leadflowhq.co.uk. You can also complain to the Information Commissioner's Office through ico.org.uk. LeadFlow would appreciate the opportunity to address your concern first.
Cookies and tracking
This website does not use nonessential analytics or advertising cookies. Essential technical processing may be used to keep the website and contact form secure.
Changes to this notice
This notice may be updated if the way LeadFlow handles information changes.